Privacy Policy

The Mayor’s Fund for London is a charity (registered no. 1124833) working to empower young Londoners from low-income backgrounds to acquire the skills and opportunities they need to secure employment, climb the career ladder and escape the threat of poverty. The Mayor of London is our patron.

We are committed to protecting and respecting your privacy.

This Policy, together with any other documents referred to in it, explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure under the DPA and GDPR, effective 25 May 2018.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you are agreeing to be bound by this Policy.

You have the right to ask for a copy of the information we hold about you.

Click here to download the Subject Access Request Form.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us to make a general inquiry, register to take part in our programmes, to make a donation, to enter a competition or if you sign up to receive one of our monthly newsletters.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you register for one of our programmes, we might ask you for more detailed personal information that is needed to ascertain suitability for participation. If you make a donation online, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your personal information for a number of purposes, including:

  • To deal with your requests and enquiries;
  • To process a donation that you have made;
  • To process a programme, grant or job application that you have submitted;
  • To carry out our obligations arising from any contracts entered into by you and us;
  • To deal with entries into a competition;
  • To notify you of changes to our charity;
  • To send you communications which you have requested and that may be of interest to you. These may include information about campaigns, appeals, other fundraising activities, promotions of our programmes;
  • To use your IP address to monitor traffic and gather browsing behaviours of visitors to our websites. We will not use your IP address to identify you in any way.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

Third Party Delivery Partners we work in association with: we work closely with various third-party delivery partners to offer a range of programmes based around wellbeing, skills and employment for young Londoners aged 4 – 24 years old. When you inquire about or register to take part in any of these programmes, the relevant third-party delivery partner will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy. These third-party delivery partners will share your information with us which we will use in accordance with this Privacy Policy.

Third Party Service Providers working on our behalf: we may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. We will not sell or rent your information to third parties or share your information with third parties for marketing purposes. We will only share your personal information with a third-party service provider if required to do so by law or for the purposes of crime prevention or detection.

When you are using our secure online donation pages: your donation is processed by a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

Social Media platforms

We operate social media platforms. These platforms are, in most cases, operated outside of the EU and do not comply with current Data Privacy Act and subsequent GDPR provision although they may well conform to the U.S Privacy Shield protocol.

It is our process and protocol that any personally identifiable data gathered on these platforms is only in response to users interacting out of their own volition with our marketing pages. The contact is deemed as a legitimate business enquiry. The personal contact data is removed from the site once the enquiry is processed or the user has requested so.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software {128 Bit encryption on SSL}. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Any personal information you provide to us is then stored securely on password and firewall protected servers. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

This Policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Contact us

If you have any questions or comments regarding this Policy or our privacy practices, please email or write to the Data Protection Officer, Mayor’s Fund for London, City Hall, The Queen’s Walk, More London, London, SE1 2AA. Alternatively, you can telephone 020 7983 4051.

May 2018 (version 1.0)